Akixi
Mark Bing is a Sales Engineer at Akixi, focusing on business insights for cloud communications. Prior to this role, Mark worked as a Technical Solutions Architect at Cisco, providing pre-sales technical support for Cisco Collaboration products. Mark also has experience as a Senior Sales Engineer at BroadSoft, supporting hosted collaboration platforms. Mark started their career at Sylantro Systems as a Technical Sales Director/SE, managing technical sales activities on the East Coast. Mark then worked as a Technical Sales Consultant at Lucent Technologies, providing messaging products and services. Mark holds a Bachelor of Business Administration in Marketing from Kennesaw State University.
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Akixi
We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfoltio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi