Max Wachman

Director of Customer Experience at AKKO

Max Wachman has a diverse work experience spanning various roles and industries. Max currently holds the position of Director of Customer Experience at AKKO since May 2023. Prior to this, they served as CX Senior Manager and Manager of Customer Experience at the same company. Max also worked as a Customer Experience Lead and Customer Service Lead from August 2020 to February 2021.

Before joining AKKO, Max worked as a Customer Success Manager at SocialLadder from April 2019 to April 2020. Max also gained experience in guest services at CID Entertainment, where they held the positions of Senior Guest Services Associate and Guest Services Associate from March 2018 to April 2019 and from August 2015 to March 2018, respectively.

Max's career also includes roles at Curadora as a Guest Services Lead from May 2016 to April 2019, at Playdrome Bowling as a Grassroots Marketing Representative from October 2014 to June 2015, and at Philadelphia Union as a Ticket Sales/Fan Services staff member from January 2014 to May 2014. Additionally, Max held positions at Alpha Epsilon Pi-Temple University as an Alumni Chair from October 2013 to April 2014 and at Alpha Epsilon Pi as a Social Media Representative from January 2013 to August 2013.

Max's earliest work experience includes a role at Broad Street Music Group, where they were responsible for digital marketing, social media management, marketing, and operations from March 2012 to August 2013.

Max Wachman has a strong education background. Max received their High School Diploma from Shawnee High School in 2010. Following this, they attended Temple University from 2010 to 2014, where they obtained a B.S in Sport and Recreation Management. At Temple University, they also pursued a Minor in General Business Studies. Additionally, Max has an additional certification in C.P.R, AED, and Basic First Aid, although the details of where and when they obtained this certification are unknown.

Links

Previous companies

Philadelphia Union logo
SocialLadder logo

Timeline

  • Director of Customer Experience

    May 1, 2023 - present

  • CX Senior Manager

    April, 2022

  • Manager of Customer Experience

    August, 2021

  • Customer Experience Lead

    March, 2021

  • Customer Service Lead

    August, 2020