John Woods

John Woods currently serves as the Senior Manager of Global Customer Success & Support at Akuity, leading the global Customer Success & Support teams since March 2023. Prior to this role, John Woods held various positions at GitLab Inc. from May 2017 to January 2023, including Senior Manager of Customer Success Managers (West), where leadership was provided to a team of customer-focused professionals, and Technical Account Manager, focusing on guiding customers to maximize their investment. Earlier experience includes a long tenure at Perforce Software, where John Woods started as a Technical Support Engineer/Team Lead, managing critical support services, and a role at Pacific Coast Net Inc. as a System Admin/Technical Support. John Woods holds a BA in Political Science and Philosophy from the University of Victoria and has prior education from The University of British Columbia.