Chloe L. is an experienced professional in operations and user care, currently serving as a workforce specialist at Alan since November 2018. In this role, Chloe optimizes internal resources by managing team assignments based on availability, preferences, and skills for a team of 60 care experts, while also monitoring capacity planning in response to fluctuating demand. Prior to this, Chloe held various positions including User Care Manager and Ops at Adrenaline Hunter, Program Manager at International Volunteer HQ, and Business Development Manager at Lamberts Business Systems. Chloe's educational background includes a Master's Degree in Sport Management from Université Claude Bernard Lyon 1 and additional studies at University Paris 13 and INSEP.
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