Alan
Leslie Artus is a seasoned professional in customer care and communication, currently serving as a User Care Expert at Alan since October 2023. Prior experience includes a role as Responsable Customer Care at BY CHARLOT from May 2021 to February 2023, and as Chargée d'accueil et d'orientation at AFI - La maison de la langue in early 2021, where responsibilities involved welcoming and orienting individuals seeking language training. Previous positions at Total encompassed internal communication and HR project management, including defining communication strategies and supporting employee engagement surveys. Leslie's career began in administrative roles at KLESIA and involved interim positions in sales at ZARA. An academic background includes a Master 2 in employer brand and internal communication from ISCOM and a Master 2 in social sciences from Sorbonne, complemented by a License in Sociology.
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