Maryline L.

Maryline L. has extensive experience in operations, customer service, and fraud detection, primarily within fast-paced environments such as health tech and hospitality. Currently serving in a fraud and KYC operations role at Alan since December 2019, Maryline has contributed to fraud detection workflows, operational KPI analysis, regulatory compliance tasks, and team coordination, achieving significant savings and productivity during peak periods. Previous experience includes customer service management at LE CLUB DES EXTRAS, alongside various roles in renowned establishments like Four Seasons Hotels and Resorts and Starwood Hotels. Maryline holds a Master's degree in Communication and Information and a Bachelor's degree in Journalism, complemented by a strong foundation in team development and process improvement.