Mireya G.

Mireya G. serves as a Care Expert - Knowledge & Quality referent at Alan since August 2021, drawing on extensive customer service experience. Previous roles include working as a Multilingual Senior Happiness & Complaints Agent and a Multilingual Happiness & Complaints Agent at Spotahome, where Mireya provided B2B and B2C support in English, Italian, and Spanish. Mireya also held positions at SAS as a Multilingual Customer Engagement Executive, at PayPal as a Senior Protection Services Agent and Customer Solutions Agent, and at Asesoria Font y asociado s.c. as a Senior Customer Service Representative. Mireya began a career in customer service with an auditing assistant role at Barceló Viajes. Educational qualifications include a Certified Digital Marketing Specialist from the Digital Marketing Institute and a Leaving Certificate in Business Administration and Management from Colegio Montesion.