Roxanne Callaert

Roxanne Callaert is a seasoned professional in customer care and communication, currently serving as a User Care Expert at Alan since December 2022, where the focus is on enhancing health journeys through technology and human interaction. Prior to this role, Roxanne spent over nine years at Mobile Vikings, progressing from a Viking Care Agent to a Viking Community Expert, with responsibilities including tech support, training new agents, and copywriting for various communication channels. Earlier experience includes project management as a Student Account Manager at Commun.Sense. Roxanne holds a Bachelor’s degree in Communication and Marketing from Hogeschool PXL and certification in Public Contact and Insurance Distribution from Febelfin Academy.