Sophie L. is a seasoned professional currently serving as a Care & Claims Expert at Alan since September 2021, where the focus is on enhancing health care experiences through technology and human interaction. Previous experience includes a role as a Customer Support Officer at Materialise from June 2016 to September 2021, where responsibilities encompassed project management for 3D printing solutions, maintaining internal knowledge bases, and training new colleagues. Earlier positions include Customer Support Agent at Mediafin - Harvest Group, Coffee Specialist at IPG Leuven - Nespresso, and various roles in customer service and web design throughout her academic career. Sophie holds a degree in Communication and Media Studies from HEPL, having completed three years, and has a background in Multimedia Writing.
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