Tristan D. is an experienced operations and customer relations professional with a diverse background in team management and support roles. Currently serving as Operations Supervisor and previously as User Care Expert at Alan since July 2020, Tristan focuses on transforming the healthcare experience. Prior to that, freelance work involved various missions related to customer relations and organization. Tristan's role as Customer Happiness Manager at LALALAB saw the growth of the Customer Support team and implementation of process improvements and tools. Tristan's career also includes positions at Atos, SThree plc, Emailing Management, Galeries Lafayette, and Auchan, with a strong foundation in management attained through a Master's in Management from IESEG School of Management and an MBA from the University of Stellenbosch Business School.
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