Valentine A.

Valentine A. possesses extensive experience in the hospitality and customer service sectors, currently holding a position in Care & Claims at Alan since July 2022. Previous roles include Customer Success at dgenious, Project Coordinator at Esko, and Manager of Operations at Residence Inn by Marriott. Additional experience includes a Front Office Supervisor position at Radisson Blu, a Réceptionniste role at Renaissance Amsterdam Hotel, and a Management Trainee position in Koh Samui, Thailand, where responsibilities included creating Standard Operating Procedures, managing complaints, and conducting training. Earlier internships at Park Inn by Radisson and Intercontinental Carlton Cannes further developed skills in guest relations and operational procedures. Valentine A. holds a Bachelor's degree in International Hospitality Management from Institut Paul Bocuse, earned between 2011 and 2014.