Vincent P.

Vincent P. has extensive experience in operations and customer success, currently serving as an Ops Runner in Health Claims Management at Alan since October 2019. Responsibilities include monitoring health claims operations with an emphasis on efficiency and scalability. Prior to this, Vincent held positions as a Customer Success Manager at Ogust Solutions, where tasks included client support management and training facilitation, and as a Technical Writer at SNCF Réseau, focusing on updating technical documentation for maintenance. Earlier career roles include technical writing and translation assistance at various organizations. Vincent holds multiple degrees from Université Paris Cité and has a strong academic foundation in multilingual documentation and international business.