K Robinson has extensive experience in technical support and operations, currently serving as Sr. Manager of CX Support Operations at Alation since 2017, following roles as Technical Support Operations Manager and Lead Technical Support Engineer. Prior to Alation, K Robinson worked at Veritas Technologies LLC from 2014 to 2017 as Principal Technical Backline Support Engineer, overseeing global eDiscovery escalations and managing complex technical issues while collaborating with various teams. Previous roles include Senior Technical Support Engineer at Symantec, Application Engineer at Clearwell Systems, Litigation Support Specialist at Cornerstone Research, and Application Developer at ASM Research, demonstrating a strong background in technical support, product training, and application development.
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