Troy Smith

Staff Customer Engagement Manager

Troy Smith is a seasoned professional with extensive experience in customer engagement and brand building. Currently serving as the Staff Customer Engagement Manager at Alation since August 2025, Troy focuses on fostering strong customer relationships and ensuring effective data adoption. As the Owner of Pres Marketing since June 2011, Troy is passionate about building brands. Previously, Troy held positions as CXO at Oppty, Director of Operations at VÖR, Co-Owner and Friendship Builder at Scottsdale Restaurants, Project Manager at TYLin, and Community Manager at AZ Culture. Troy earned education credentials from Arizona State University West and Glendale Community College.

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