Daniel Hillson

Daniel Hillson is a seasoned professional in customer success and sales management, currently serving as a Customer Success Manager at Alaya since February 2022. Prior to this role, Daniel worked at Hosco as an Industry Relations Account Manager from September 2019 to March 2022. Daniel's extensive experience at Ticketmaster spans from February 2012 to September 2019, where Daniel held several positions, including Training and Quality Department Manager, Head of Groups & Corporate Sales, and Manager of Accessible Ticketing & Groups Sales. In these roles, Daniel excelled in team management, sales target achievement, and customer service quality assurance. Additional responsibilities included overseeing call center sales operations, managing KPI performance, and ensuring high standards in customer support.