Michael Ho has extensive experience in client services and training coordination, currently serving as an Internal Training Coordinator at AlayaCare since February 2018, after roles as a Client Services Associate and Support Specialist. Prior to this, Michael worked at Porter Airlines Inc. as a Coordinator of Commercial Services, where responsibilities included managing the implementation of the Coupa Software. Previous positions include Social Media Manager and Marketing Coordinator at •gbot•, Client Service Representative at CIBC, and multiple roles at Achievers, including Concierge and Member Experience Coordinator, where Michael contributed to award-winning customer service initiatives. Earlier experience includes serving as a Client Service Representative at RBC and an Actor with ACTRA. Educational credentials include a Bachelor of Arts in Economics from Simon Fraser University, a Strategic Marketing certificate from Ryerson University, and completion of the Canadian Securities Course.
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