Joshua L.

Joshua L. is a seasoned professional with extensive experience in compliance, customer service, and team management. Currently serving as the Director of Compliance at Albert since November 2021, Joshua previously held multiple roles at Wells Fargo from May 2013 to November 2021, culminating as ECMO/Complaints Manager 1, where oversight of a team handling escalated complaints was a primary responsibility. Additionally, Joshua has experience as a Branch Manager, Registered Personal Banker 2, Personal Banker 1, and Customer Service Representative, demonstrating a strong background in customer engagement and financial services. Earlier in Joshua's career, management experience was gained at American Multi-Cinema Inc, focused on daily operations and employee supervision.