Abraham Carrera

Abraham Carrera is a Global Senior Manager for Surgical Suite Customer Experience at Alcon, specializing in product support and training for clinical staff. With a background that includes roles such as EMEA Advanced Technology Specialist and Clinical Application Specialist Training Director, they have extensive experience in the refractive market, particularly in Spain. Abraham holds an Executive MBA from EAE Business School and has completed multiple courses related to sales, marketing, and customer experience. Additionally, they are fluent in English and have invested in ongoing education, including a recent diploma in Customer Experience from The CX Academy.