Bill Walker

Bill Walker is currently the Head of Americas Customer Operations at Alcon, where they focus on enhancing customer experience and service delivery. They previously held positions such as Head of US Customer Service and Manager of Customer Service at Alcon, showcasing expertise in service strategy and operational efficiency. Bill also has experience as a Product Manager and Director of Materials Management, overseeing significant budgets and procurement strategies. They are pursuing a Bachelor's Degree in History from The University of Texas at Arlington and an MBA from Texas Christian University.