Jim Kunowsky

Jim Kunowsky is a Senior Field Service Engineer at Alcon, specializing in the installation, repair, and maintenance of advanced laser systems across multiple states. With over twenty-eight years of comprehensive field service experience, they have a strong background in medical equipment, particularly in the refractive laser industry and hematology analyzers, underpinned by a solid understanding of ISO and FDA regulations. Previously, Jim held roles at companies like Intel Corporation and Stratasys, where they developed technical skills and leadership capabilities. Jim earned the "Customer Satisfier Of The Year Award" in 2018 and contributed to their teams receiving the "Region Of The Year" award for Central Refractive the same year. They hold an Associate degree in Computer Networking from Strayer University and attended the Oregon Institute of Technology.