Pooja M is a Senior Principal Solutions Architect at Alcon, specializing in Intelligent Automation, Conversational AI, and Process Mining. With extensive experience in driving digital and organizational transformation, Pooja has successfully led technical delivery operations and managed cross-functional teams at IBM, Mouser Electronics, and dentsu international. Pooja holds a Bachelor's degree in Electrical and Electronics Engineering and multiple advanced degrees, including an MBA in Finance and a Master's in Artificial Intelligence and Cybersecurity from the Birla Institute of Technology and Science. Additionally, Pooja has enhanced expertise through a PG Programme in AI for Decision Making from Wharton Online.
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