Toby Ware is an experienced IT Service Consultant currently serving as the Senior Transition Manager at Alcor Solutions, Inc. Toby's career in service management began at Boots UK, where they quickly progressed to Lead Service Manager. They have held various key positions, including Head of Service Design & Transition at Altius and Service Design & Transition Lead at Specsavers, focusing on transformative projects impacting large user bases. Toby's expertise lies in Service Design, Transition Frameworks, and managing complex IT service transitions, now leading initiatives at Virgin Media O2. Toby is also pursuing a degree in Business Studies at Alton College.
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