Jeffrey Sanchez is a seasoned global product leader specializing in CRM transformation and customer engagement. Currently serving as the Chief Product Owner for CRM at ALDI DX, Jeffrey leads cross-functional teams to enhance customer experiences and streamline operations. Previously, Jeffrey held various roles at ALDI USA, including Customer Engagement Solutions Manager and Customer Service Data & Systems Manager, where they successfully orchestrated CRM migrations and established data-driven strategies. Earlier in their career, Jeffrey worked at Siemens Industry US as a Technical Support Specialist, providing technical support for energy management systems. Jeffrey earned a Bachelor of Science in Applied Physics from Eastern Illinois University.
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