Mikhail Glukhachev is a test service delivery manager with over 18 years of experience in the IT industry, including more than 12 years specializing in quality assurance. Currently, they work at ALDI DX, having previously managed a technical team at SIA OnTarget Labs, where they ensured high-quality software deliverables for US-based clients. Mikhail also held senior QA engineering roles at Genesys and RingCentral, contributing to large-scale test systems and automation projects. They hold a Bachelor's degree in Social Work from Saint Petersburg State Institute of Psychology and Social Work, as well as degrees in Computer Systems Networking and Telecommunications, and a Master's in Management Information Systems from Transport and Telecommunication Institute.
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