Eric Thaviphon is an experienced IT professional specializing in systems engineering and administration. Currently serving as a System Engineer at ALDI USA since February 2022, Eric previously held the position of IT Service Manager at Lockstep, where automation of onboarding and offboarding processes was implemented along with the management of Zoom, Azure AD, InTune, Windows Defender, and M365 applications. Prior to that role, Eric worked as a Systems Administrator at Filtration Group, overseeing the break/fix management of over 250 computers and servers across three companies. At Wilton Brands, Eric served as an End User Support Specialist, managing Microsoft Exchange servers, Active Directory, network management, and hardware repair. Eric earned a Bachelor of Applied Science in Industrial Technology from Eastern Illinois University between 2000 and 2003.
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