Keith Strand is an experienced professional with a diverse background in technical support and digital media production. Currently serving as the Technical Support Manager at Aldrich since May 2025, Keith previously held positions including Senior Support Specialist at Twist Bioscience and Information Technology Support Analyst at OIA GLOBAL. Expertise encompasses support for Microsoft Exchange, Skype, Teams, O365, and Azure administration. Early career included roles such as Desktop Support Technician at Portland Internetworks and Freelance Digital Story Producer for various video production companies. Keith holds an MPS in Interactive Telecommunications from New York University and has completed the IT-Ready program through Creating IT Futures, which focuses on enhancing technical and soft skills for IT careers.
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