Alan Joseph is a seasoned professional with extensive experience in customer service and technical support roles across various industries. Currently employed as a Customer Service Representative and Billing Clerk at Alectra since June 2023, Alan generates and reviews customer water bills while coordinating meter read verifications. Previous experience includes serving as a Service Desk Analyst at Spark Power, where Alan managed employee hardware and software setups, and as a Collections Clerk at Alectra, responsible for generating refund reports. Alan's earlier positions include providing IT support at CompuCom for major clients, leading a food drive project at Shaw Communications, and teaching English in Japan. Educational background includes a High School Diploma from Glenforest Secondary School, focusing on Entrepreneurship.
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