James Hoysa

James H. is an experienced IT professional specializing in Oracle Customer Care and Billing (CC&B) solutions. Currently serving as a CC&B Developer at Alectra since September 2018, James supports Application Management Services and Production Support. Prior roles include consulting for CGI, where responsibilities involved functional analysis for Alectra, and report development at PowerStream Inc., focusing on billing and finance through Oracle PL/SQL and Microsoft SSRS. With a background as a Senior Managing Consultant at Waggware, James contributed significant development and testing expertise for various clients including Direct Energy and EnerCare. Academic credentials include a Computer Programmer/Analyst Diploma from the Career Development Institute and ongoing education at Sheridan College.