Ralph Williams is an accomplished professional in energy management, currently serving as the Manager of Key Accounts and Customer Solutions at Alectra since April 2017, where responsibilities include overseeing the Key Account function and addressing complex customer issues through the Customer Solutions Team. Previously, Ralph held the position of Manager of Key Accounts and New Connections, focusing on the development and implementation of processes for onboarding new connections and service upgrades. Ralph's experience also includes serving as the Manager of Conservation and Energy Services at Hydro One Brampton Inc., where the development and delivery of conservation programs for residential and commercial customers were key responsibilities. Earlier in the career, Ralph worked as an Energy Services Supervisor at Hydro One Brampton, also delivering conservation programs. Educational qualifications include a degree in Energy Systems Technology and another in Industrial Engineering Technology from Mohawk College.
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