Jeffrey Bowden

Jeffrey Bowden is a seasoned professional currently serving as the Director of Practice Support at Aledade, Inc. and the Director of Customer Support at Upshop. With a wealth of experience in customer service leadership and technical support management, they have previously held key roles including Senior Manager Customer Support at eClinical Solutions and Sustainment Services Manager at SAP SuccessFactors. Known for building highly effective teams and driving strategic change, Jeffrey boasts expertise in Software as a Service (SaaS) and community development. Their background includes significant positions at organizations such as PTC, North Atlantic Networks, and SuccessFactors, where they consistently delivered exceptional service under high pressure.