Jeffrey Herman is an experienced IT professional currently serving as the Manager of IT Service Desk at Aledade, Inc., overseeing technical support services and team management. With a solid background in IT support roles, including previous positions such as Information Technology Support Manager at Medical Advantage and IT Infrastructure Manager at Utilitec, Jeffrey has demonstrated expertise in managing technical teams and resolving complex issues. Additionally, Jeffrey has contributed to education as an Adjunct Instructor at St. Clair County Community College, teaching various Computer Information Systems courses. Educational qualifications include a Master of Science in Information Systems and Technology from the University of Michigan-Dearborn, a Bachelor of Science in Information Systems from Baker College, and an Associate of Arts and Sciences from Washtenaw Community College.
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