Alemba develops Alemba Service Manager, a highly functional, ITIL-aligned IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.

Alemba’s unique pricing model takes into account different levels of participation in your organization, offering an interface for every kind of user.

With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end Service Management project within your organization.

Enterprise Software

IT Services

Alemba

Alemba's headquarters in Send, United Kingdom

The Edinburgh office focuses on managing key client relationships and driving strategic account growth in Scotland.

Edinburgh

Lauren Jones

Elzette Steenkamp-Wilkinson

This department provides expert guidance and solutions to clients through product and technical consultancy.

Consulting Services

This department focuses on designing, building, and maintaining software applications and systems.

Software Development

The Product Management Team at Alemba is responsible for defining and driving the strategic vision of Alemba Service Manager. This team ensures that the product aligns with market needs and customer expectations by collaborating closely with stakeholders, including the sales and technical teams. They focus on features optimization, user experience, and effective go-to-market strategies, leveraging their extensive industry knowledge to enhance product offerings and drive business growth.

Product Management Team

This department focuses on identifying growth opportunities and building strategic partnerships to enhance the organization's market presence.

Business Development

This department provides assistance and solutions to customers' inquiries and issues.

Customer Support

This department oversees financial strategy, budgeting, and financial reporting.

Alemba

Org chart

Teams

Consulting Services

Software Development

Product Management Team

Business Development

Customer Support

Finance Management

Offices

Alemba

Org chart

Teams

Consulting Services

Software Development

Product Management Team

Business Development

Customer Support

Finance Management

Offices

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