Wilson Silva

Customer Sucess Account Manager - BR/LATAM at Alephee

Wilson Silva has extensive work experience in various roles related to e-commerce. Wilson'smost recent position was as a Customer Success Account Manager for Aleph.Solutions, where they started in August 2021. Prior to that, they worked as a Project Manager for Wuill Ecomm Solutions from August 2020 to August 2021, focusing on e-commerce restructuring and marketplace operations for several brands.

Before that, Wilson was the E-commerce Manager for Alto Giro from August 2018 to August 2021. Wilson was responsible for optimizing processes, operations, and marketing strategies, with a focus on generating value and brand conceptualization through online channels. Wilson also gained significant experience with major marketplaces and developed expertise in operations and integrations with ERPs and platforms.

From August 2016 to July 2018, Wilson worked at ANYMARKET, where they specialized in marketplaces and provided support to customers in resolving usability issues. Wilson also assisted with onboarding clients and managing product integrations and pricing strategies.

Earlier in their career, Wilson served as the E-commerce Manager for Global Adventure Shop from January 2012 to May 2016. Wilson also worked as an Analyst for BLL - Bolsa de Licitações e Leilões, providing training and support for electronic auctions.

Wilson's work experience started in 2011 as a Buyer for GLOBAL DISTRIBUTION, where they handled national and international purchases and participated in bidding processes.

Overall, Wilson Silva brings a wealth of experience in e-commerce operations, marketplace management, and customer success.

Wilson Silva completed their education history as follows:

- From 2015 to 2017, they attended FGV - Fundação Getulio Vargas and obtained an Executive MBA degree in Gestão de Projetos.

- Between 2012 and 2014, they studied at UniCesumar, earning a Master of Business Administration - MBA degree in Marketing Digital e Comunicação.

- From 2007 to 2010, they pursued a degree in Administração com Ênfase em Marketing at Centro Universitário Integrado.

Links

Timeline

  • Customer Sucess Account Manager - BR/LATAM

    August, 2021 - present