ALERT Life Sciences Computing (ALERT), established in 1999, is solely dedicated to the creation of an all-encompassing software solution for the complete computerization of healthcare in entire countries, HMOs, hospitals and primary care centers, all the way to the level of individual patient records.

ALERT® is the most international solution in healthcare software today, having been deployed in nationwide, statewide, region-wide and enterprise-wide projects, in both the public and private sectors, in 14 countries.

Web and cloud enabled, ALERT® solutions are configuration variants of a single product, with only one code development line characterized by its capacity to be locally configured in each market. This allows ALERT to focus on the development of an ever changing universal product enriched by contributions from around the world.

ALERT both develops and implements this product suite around the world. Increasingly, however, commercialization and implementations are done with the participation of licensed partners in Mexico, Guatemala, Taiwan, South East Asia and Kuwait, and authorized distributors in Chile and Italy.

In each market, ALERT can deploy a local installation or a transactional model that allows for the provision of Software as a Service (SaaS), including the interconnection between different healthcare providers and their patients. Furthermore, ALERT has the capacity to remotely monitor and provide both reactive and preventive support to its clients via a Network Operations Center, 24/7.

Enterprise Software

Software Engineering

Life Sciences

Health Care

ALERT Life Sciences Computing

ALERT Life Sciences Computing's headquarters in Vila Nova de Gaia, Portugal

M. Jorge Guimarães

Alert Life Sciences Computing

Miguel Carvalho

Cátia Costa

The Customer Support and Communication team at ALERT Life Sciences Computing is responsible for addressing customer inquiries, providing technical support, and managing client relationships. Team members, including Customer Service Specialists and Support Operators, ensure effective resolution of issues, while the Communication Manager oversees internal and external communication strategies. Additionally, the team utilizes language-specific expertise to support diverse markets, providing translation services and localized sales representation to enhance client satisfaction globally.

Customer Support and Communication

The Software Development team at ALERT Life Sciences Computing is responsible for designing, coding, testing, and maintaining the ALERT® software suite, ensuring it remains a versatile and configurable solution for healthcare computerization across different markets. The team collaborates to advance the single code development line, integrating global contributions to enhance the product's functionality and adaptability. They also work closely with licensed partners and authorized distributors to support implementations and ensure seamless SaaS deployments, ensuring robust and responsive software performance for healthcare providers worldwide.

Software Development

The Analysts and Project Management team at ALERT Life Sciences Computing oversees the planning, execution, and successful completion of software implementation projects. They analyze client requirements, draft proposals, and ensure that the solutions align with the needs of diverse healthcare settings. This team coordinates with both internal development units and external partners to deliver customized ALERT® solutions, managing timelines, resources, and quality to ensure seamless integration and optimal performance of the software.

ALERT Life Sciences Computing

Org chart

Teams

Customer Support and Communication

Software Development

Analysts and Project Management

Offices

ALERT Life Sciences Computing

Org chart

Teams

Customer Support and Communication

Software Development

Analysts and Project Management

Offices

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