Anna Thelenius

Head Of Operations Sweden at Alfa eCare AB

Anna Thelenius has a diverse work experience spanning several roles and companies. Anna is currently the Head of Customer Success Scandinavia at Alfa eCare AB, a position they have held since June 2022. Prior to this, they served as the Chief Customer Success Officer at the same company from August 2020 to June 2022.

Before joining Alfa eCare AB, Anna worked as a Project Manager at Joliv from February 2020 to August 2020. Anna was responsible for managing projects during their tenure.

Anna also gained valuable experience at Myndigheten för yrkeshögskolan, where they held various roles from February 2010 to February 2020. These roles included IT-Strateg/Project Manager/IT Coordinator from January 2019 to February 2020, IT Manager/Project Manager from January 2013 to February 2019, and Coordinator/Project Manager/Web Administrator/Object Manager from February 2010 to January 2013. Anna was responsible for web management, project management, and other IT-related tasks.

Furthermore, Anna worked as an IT Informatics/Editor at Länsstyrelsen Västmanland from October 2008 to May 2009. Anna also served as a Web Editor/Informatics at Carema/Academic Work from January 2008 to June 2008.

Earlier in their career, Anna was an Environmental Analysis Programmer at M-Brain from January 2007 to January 2008.

Anna's work experience also includes a role as a Web Manager/Web Editor/Web Designer at Team Mälarenergi from December 1999 to June 2004. This role included both paid and voluntary work, with a focus on web management and editing.

Overall, Anna Thelenius has a strong background in customer success, project management, IT coordination, and web management.

Anna Thelenius attended the Mälardalens högskola from 2002 to 2004, where they studied Informationsdesign and Art Management through a Projektledarutbildning program. Prior to that, from 1999 to 2000, they completed an Internet- och multimediautbildning program at KomVux KY-utbildning. No specific degree names were provided for either of these educational experiences.

Links

Timeline

  • Head Of Operations Sweden

    October 1, 2023 - present

  • Head of Customer Success Scandinavia

    June, 2022

  • Chief Customer Success Officer

    August, 2020

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