Alfa is the brand name owned by Mobile Interim Company 1 SAL which is managing the first Lebanese mobile network for the benefit of the Republic of Lebanon / Ministry of Telecommunications

Telecommunications

Alfa Telecommunications

Alfa Telecommunications' headquarters in Beirut, Lebanon

Jad Nassif

Christiane Irani

Diana Rahme Bellan

Mohamad Ali Nasser

The Customer Support and Experience team at Alfa Telecommunications ensures customer satisfaction by handling technical inquiries, resolving service issues, and enhancing overall user experience. They manage customer interactions, analyze feedback, and implement strategies to improve service quality and customer loyalty.

Customer Support and Experience

The Information Technology Team at Alfa Telecommunications is responsible for maintaining and securing the company's IT infrastructure, managing network operations, ensuring the integrity of billing systems, and providing technical support. Their roles include overseeing cybersecurity measures, optimizing system performance, and ensuring seamless technology integration across the organization.

Information Technology Team

This department handles customer inquiries and resolves issues related to products and services.

Customer Support

The Engineering and Technical Services team at Alfa Telecommunications focuses on enhancing and optimizing the mobile network. The Value-added Services Engineer manages mobile service offerings, the Senior Telecommunications Engineer ensures robust network infrastructure, and the Senior Radio Access Network Optimization Engineer fine-tunes wireless connectivity to improve user experience.

Engineering and Technical Services

This department is responsible for setting the strategic direction and overall management of the organization.

Executive Leadership

This department manages financial operations and information technology systems to support the organization's goals.

Alfa Telecommunications

Org chart

Teams

Customer Support and Experience

Information Technology Team

Customer Support

Engineering and Technical Services

Executive Leadership

Finance and IT

Offices

Alfa Telecommunications

Org chart

Teams

Customer Support and Experience

Information Technology Team

Customer Support

Engineering and Technical Services

Executive Leadership

Finance and IT

Offices

Related companies