Alfavox is a producer of the award-winning advanced omni-channel contact center systems. The company specializes in contact center and video contact center systems, video-chat, Customer Experience , Workforce Management, Predictive Dialer as well as call scripters, call logging systems, IVR and CRM. Currently the company supports thousands of customer service agents in the companies located all over the globe. An important advantage of Alfavox’s products are built-in solutions that provide integration with customer IT ecosystem, including such systems as: CRM, ERP and WorkFlow. Alfavox means people – a team of engaged professionals and experts in their fields, who are focused on delivering the best products that effectively respond to the needs of customers.

Alfavox

This department manages and supports the organization's information technology infrastructure and projects.

IT Services

This department is responsible for designing, developing, and maintaining software applications and infrastructure.

Software Development

This department focuses on managing and nurturing relationships with key clients to ensure satisfaction and retention.

Account Management

This department focuses on designing and developing natural language processing solutions to enhance communication and data interaction.

NLP Solutions

This department manages outsourcing processes and administrative functions to ensure operational efficiency.

People (2)

Jobs (0)

Other teams

Software Development

Account Management

NLP Solutions

Outsourcing and Administration