Algolia
Jake Edmonds is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at Algolia since March 2020, with a focus on enhancing search and discovery experiences for businesses. Prior experience includes roles as a Customer Success Manager at Nova Labs, Inc., and as a Customer Success Manager and Associate Relationship Manager at BlackRock, where responsibilities encompassed managing high-revenue client relationships and optimizing portfolio management software. Earlier career milestones include an internship at Salesforce.com, generating significant sales pipeline, and a role at Freedom from Hunger, where Jake was introduced to microfinance strategies. Educational background includes studies at C.K. McClatchy, Universidad de Concepción, and the University of California, Santa Cruz.