Lorna Rivera

Lorna Rivera is a seasoned user researcher with extensive experience in leading and establishing research initiatives across various organizations. Currently serving as Staff User Researcher at Algolia since July 2022, Lorna leads commerce research and oversees the launch of Merchandising Studio, an AI-driven no-code interface for enhancing search and discovery experiences. As the founder of Rivera Research, LLC, established in September 2014, Lorna provides user research and strategic planning consulting services. Prior roles include Staff UX Researcher at Twilio Inc. and Research Scientist II at Georgia Institute of Technology, where Lorna supervised user research teams for significant projects. Lorna has also contributed to research at the University of Illinois at Urbana-Champaign and the University of Florida College of Medicine, alongside holding degrees in Health Education from the University of Florida.