Steven Kaiser is an experienced Developer Support Engineer at Algolia, with a background in technical support and customer success roles. Prior experiences include working as a Senior Customer Success Engineer at Vercel and as a Developer Support Engineer at Algolia. Steven has also held positions as a Technical Support Engineer at Contentsquare, where a cumulative CSAT score exceeding 99% was achieved, and as a Software Engineer in a short-term contract role at Greenbanc, contributing to an environmentally focused web application. Prior to a career in technology, Steven held various roles in the hospitality industry, including Sales Coordinator and General Manager, contributing significantly to revenue growth and operational efficiencies. Steven possesses a Bachelors of Music in Music Technology & Production from Georgia State University and has completed an immersive software engineering program at General Assembly.
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