Umar H.

Umar H. has a diverse background in customer service and operations, with relevant experience spanning multiple roles and companies. Umar began as a Customer Service Supervisor at Sainsbury's, followed by a Stockroom Assistant position at Debenhams. Subsequent roles include Customer Service Team Leader at Arvato UK, focusing on technical support for a new product, and Customer Care and Complaints Specialist at FCA Automotive Services UK Ltd, where responsibilities included handling customer inquiries and adhering to Financial Conduct Authority guidelines. In recent years, Umar has served as Customer Success Operations Analyst at Attraqt and currently holds the position of Team Lead in Order Management at Algolia. Umar earned a Bachelor of Arts in English from Birkbeck, University of London, between 2013 and 2016.