Zahid Ibrahim is a skilled professional in customer success and operations management, currently serving as a Customer Success Advocate at Algolia since May 2023, where the focus is on enhancing online experiences through advanced search APIs. Prior to this role, Zahid spent nearly three years as an Operations Manager at ZKM Enterprises, leading business performance tracking and process improvement initiatives for the Amazon Marketplace. Experience at Yext as a Senior Account Executive involved overseeing enterprise client partnerships in Financial Services and driving integrated digital strategies. Zahid also held the position of Account Executive at Justworks, leading market expansion in New England, and contributed significantly to Indeed.com as a Senior Account Executive, achieving substantial revenue growth and mentoring new hires. Earlier career experience includes managerial responsibilities at Verizon Wireless. Zahid holds a Bachelor's degree in Psychology from St. John's University.
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