Zen Ren

Zen Ren is a skilled user researcher with extensive experience in various industries, currently serving as a Staff User Researcher for the Data Org team at Algolia since December 2022. Ren has a track record of consulting for businesses through User Research and Instructional Design Services since March 2020, working with e-commerce companies, SaaS startups, and nonprofits. Previous roles include Staff User Researcher at Twilio, where efforts focused on enhancing developer experiences, and User Researcher at Vox Media, where mixed methods research supported editorial and product teams. Additional experience includes roles at Zapier, Facebook, and ESETS - isT, where Ren contributed to improving user experience, customer support, and sales strategies. Zen Ren holds a Bachelor of Arts (B.A.) degree from The University of Texas at Austin, completed in 2014.