Ken Ma is the Head of International HR Solution Center at Cainiao, leveraging over 16 years of experience in e-commerce and human resources, primarily within Alibaba Group. Based in Hangzhou, China, Ken has managed HR solutions across multiple international markets and has previously led business development for Tmall Global, successfully integrating over 500 brands into the platform. Ken holds a master's degree in international trade and finance from Leeds Business School in the UK and has contributed to various international conferences and media discussions.
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