Lily Chen is a seasoned operations manager with a strong background in the travel and e-commerce industries. Currently serving as a Senior Operations Manager at Alibaba Group since September 2017, Lily has previously held positions such as Operations Manager at Meituan.com and 运营经理 at 蚂蜂窝旅行网. Early career experiences include roles as Event Assistant at PATA and Liaison Officer at Air Cruise, where Lily developed skills in event logistics, internal communication, and hospitality. Lily holds a Bachelor of Science degree in Tourism Business Management from IFT, earned between 2010 and 2014.
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