Weiwei Wang currently serves as the head of intelligent customer service business at 阿里巴巴集团, leading a multidisciplinary team to develop a comprehensive suite of intelligent customer service products that have achieved significant revenue growth and industry recognition. Prior to this role, Weiwei Wang held multiple positions at 百度, culminating in the role of General Manager of intelligent customer service, where responsibilities included overseeing a large team to deliver advanced solutions across various industries. Weiwei Wang also gained experience as a Technical Manager at Tapas Mobile Technology and as a Research Developer at Baidu, Inc. Weiwei Wang holds a Master’s and Bachelor’s degree in Computer Science from Nanjing University.
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