Charles Hetzel has extensive experience in the HR and benefits outsourcing industry. Charles began their career at Aon Hewitt in 1992, holding various roles including Senior Sales Executive and Benefits Delivery Manager. Charles joined Alight Solutions in 2017 as a Vice President, Senior Sales Executive, specializing in benefits administration. Over the years, they have successfully sold over $350+ million worth of benefits and HR outsourcing contracts. In their recent roles at Alight Solutions, they have focused on strategic account management, sales leadership, and driving creative SaaS-based solutions across the portfolio. Their responsibilities include building and maintaining client relationships, leading cross-functional teams, and delivering high-quality service.
Charles Hetzel's education history includes a Bachelor of Arts degree from DePauw University, where they studied Liberal Arts, Computer Science, and Communication from 1988 to 1992. Additionally, they completed the Aon Catalyst Executive Leadership Program and the Program for Leadership Development: Accelerating the Careers of High-Potential Leaders at the Harvard Business School Executive Education. Charles also holds various certifications, including Alight: Leading to Transform from Harvard Business Publishing Corporate Learning, Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education, Challenger Sales from CEB (now Gartner), Miller-Heiman Consultative Selling from Miller Heiman Group, and Selling to VITO from Anthony Parinello.
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