Eduardo Romano has developed a career in Customer Service, with over 20 years of experience in post-sales services, logistics coordination, technical assistance, and customer support within multinational and national companies. They have been responsible for devising new processes to enhance operational performance and profitability, as well as managing projects to improve logistics and customer service. Currently, Eduardo serves as the Service Solutions Manager for Latin America at Align Technology, and previously held positions in prominent companies such as Hewlett-Packard, where they specialized in service management, and Dentsply Sirona Brasil, overseeing customer service operations across the region. Their education includes an MBA in Business Management from Fundação Getulio Vargas and ongoing studies in Data Processing at Universidade Presbiteriana Mackenzie.
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