Esteban Moreno has over 16 years of experience in network voice engineering, beginning as a Cisco TAC Network Voice Engineer at Sykes from February 2007 to February 2009, where support was provided to international network administrators on Cisco VOIP and troubleshooting advanced UCM call routing issues. Since March 2009, Esteban has held the position of Senior Network Voice Engineer at Align Technology, managing several Cisco Telephony deployments and supervising remote technical resources across multiple regions including AMER, EMEA, and APAC. Prior experience includes a role as a Tech Support Specialist at Hewlett-Packard from September 2005 to March 2006, providing network and desktop support to internal customers. Esteban's educational background includes studies at Centro Cultural Costarricense Norteamericano and Universidad Latina de Costa Rica.
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