Felipe Novaes is a supply chain professional with over 20 years of experience in fast-moving consumer goods (FMCG), pharmaceuticals, and medical devices. Currently serving as a Senior Manager for Customer Success at Align Technology, Felipe is responsible for leading customer support strategies across Latin America, optimizing processes, and enhancing customer experiences. Previously, Felipe held various roles in logistics and customer service across notable companies, including Sanofi, NotCo, and RB. Felipe is currently pursuing a Bachelor in Business Administration and an MBA in Supply Chain Digital Transformation.
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